Custom AI Chatbot · Bengaluru, India
Custom AI chatbots trained on your business.
The Fifth Kind builds custom AI chatbots for Indian businesses. Each one is trained on your own product catalogue, specifications, prices and FAQs. It sits on your website (and WhatsApp, if you want) and answers buyers instantly, day or night. It recommends the right product, captures the visitor's name and number, and sends the hot leads straight to your team.
Why most business websites lose buyers.
A buyer lands on your site at 11 pm with one question: "Do you have this in 300 GSM?" or "Which model suits a 2BHK?" Nobody answers, so they close the tab and ask a competitor. A contact form doesn't fix that, and neither does a generic chatbot that only says "Please leave your email".
Answers like your best salesperson
It knows your actual range: product names, sizes, variants, use cases and policies. It never invents a product you don't sell.
Asks the right questions
What are you making? What quantity? Which city? Like a good salesperson, it asks before it recommends.
Captures the lead
Name, phone and requirement land on your WhatsApp or email, with the full conversation attached.
Never goes off duty
Nights, Sundays, Diwali week. Every visitor gets an answer in seconds.
Live example: Mahaveer Papers
Mahaveer Papers is a specialty paper company that has been supplying printers, designers and brands since 1992. Their catalogue covers dozens of papers across textures, GSMs and finishes, so buyers had a lot of questions. We built them a chatbot trained on that catalogue. It now runs on mahaveerpapers.com. It asks what the buyer is printing, recommends real papers from the range, and links straight to the product page.
What your chatbot can do
- Answer product, pricing, stock and policy questions from your own data
- Recommend products and link to the exact product page
- Qualify leads: quantity, budget, city, timeline
- Send hot leads to your WhatsApp, email, Google Sheet or CRM
- Book calls, site visits or demos into your calendar
- Reply in English, Hindi or Hinglish, matching the customer's language
- Hand the chat to a human whenever the customer asks
- Run on your website, on WhatsApp, or both, with one brain behind them
How we build it
Free consult
We look at your website, catalogue and the questions your team answers every day.
Train on your data
Product lists, PDFs, spec sheets, price rules, FAQs and policies go into a knowledge base we control.
Design the conversation
We set the tone, the qualifying questions, when to capture contact details and when to hand over to a human.
Test on real questions
We try it against the real questions customers ask you, and tune it until the answers are right.
Launch & improve
It goes live on your site or WhatsApp. We review the conversations and keep it updated as your catalogue changes.
Who it's for
Large SKU ranges, technical specs and bulk enquiries. The bot handles first-level questions and passes on qualified B2B leads.
Size, fit, ingredient and delivery questions answered instantly, with the right product recommended.
Budget, location and configuration questions, then a site visit gets booked.
Timings, fees and eligibility answered, and appointments booked without a receptionist.
Custom chatbot vs a DIY bot builder
| DIY bot builder | Custom AI chatbot (The Fifth Kind) | |
|---|---|---|
| Knows your products | Only what you type into it | Trained on your full catalogue, specs and policies |
| Conversation style | Button menus and fixed flows | Natural questions in English, Hindi or Hinglish |
| Recommending products | Rarely | Yes, based on what the customer needs |
| Lead qualification | Basic form capture | Qualifying questions, then a full lead summary sent to you |
| Setup and upkeep | Your team's time | Done for you, and kept updated |
Want to understand the options first? Read our guide: custom AI chatbot vs chatbot builders.
Frequently asked questions
What is a custom AI chatbot?
Can the chatbot be trained on my product catalogue?
Will it make things up?
Can it work on WhatsApp too?
Does it support Hindi?
How much does a custom AI chatbot cost?
Where do the leads go?
Want a chatbot that sells while you sleep?
Send us your website link on WhatsApp. We'll show you what a chatbot trained on your products would answer and quote a fixed price.